PRINSIP-PRINSIP TOTAL QUALITY SERVICE | Perpustakaan STT Mandala Bandung

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PRINSIP-PRINSIP TOTAL QUALITY SERVICE

Tjiptono Fandy - Personal Name;

Buku ini membahas tentang Kualitas, Barang versus Jasa, Komunikasi dan Manajemen, Strategi Implementasi TQS, Kerjasama Tim dan Pemberdayaan, Layanan Pelanggan dan Kepuasan Pelanggan

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Ruang 2 (Rak 42/Baris 3) 658.812 TJI T1

658.812 TJI T1

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Series Title: -
Call Number: 658.812
Publisher: Yogyakarta : ANDI., 2004
Collation: 16 x 23 cm; 176 hlm; ilus;tabel
Language: Indonesia
ISBN/ISSN: 979-731-333-6
Classification: 658.812
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): -
Specific Detail Info: -
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