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MANAJEMEN KUALITAS produk & jasa

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buku ini menyajikan tentang konsep kualitas, instrumen manajemen kualitas, kepuasan pelanggan, pengembangan produk, benchmarking

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Series Title

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Call Number

651.8

Publisher

Yogyakarta : Ekonisia., 2002

Collation

17 x 23 cm; 253 hlm; ilus

Language

Indonesia

ISBN/ISSN

979-915-18-9

Classification

651.8

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

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Specific Detail Info

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Statement of Responsibility

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