THE CHANGING CONTEXTS OF MANAGEMENT,MANAGERIAL FUNCTIONS,CASE STUDIES,CONCULICTION.
WHOLE NUMBERS:HOW TO DISSECT AND SOLVE WORD PROBLEMS,FRACTIONS,DECIMALS,BANKING,SOLVING FOR THE UNKNOWN:A HOW-TO APPROACH FOR SOLVING EQUATIONS.
ASESS CONDITIONS,PLANNING AND SETTING OBJEKTIVES,EKTERNAL STEFFING,EMPLOYEE DEVELOPMENT,HUMAN RESOURCE ACTIVITIES:COMPESATION.
INTRODUCTION,INITIAL MARKETING ENTRY STRATEGIES,MARKET EKPANATION STRATEGIES,GLOBAL RATIONALITATION,DINAMICS OF GLOBALITATION.
FOCUS ON THE CUSTOMER,LISTENING TO COSTUMER REQUIREMENTS,ALIGNING STRATEGI SERVICE DESIGN AND STRANDARDS,DELIVERING AND PERFORMING SERVICE,MANAGING SERVICE PROMISES.
MARKET ORIENTATION AND MAEKET-BASED,MARKET ANALYSIS,TACTIAL MARKETING STRATEGIES,STRATEGIC MARKET PANNING,MARKET PLANNING,IMPLEMENTATION,AND PERFORMANCE.
COMPETITIVE STRATEGY:THE CORE CONCEPTS,THE VALUE CHAIN AND COMPETITIVE ADVANTAGE,COST ADVANTAGE,DIFFERENTIATION,TECHNOLOGY AND COMPETITIVE ADVANTAGE.
ALL ABOUT ISO 9000,TECHNICAL REQUIREMENTS AND GUIDELINES,PUTTING ISO 9000 TO WORK,
Buku ini membahas tentang Kualitas, Barang versus Jasa, Komunikasi dan Manajemen, Strategi Implementasi TQS, Kerjasama Tim dan Pemberdayaan, Layanan Pelanggan dan Kepuasan Pelanggan
THE BASIS OF GLOBAL MANAGEMENT THEORY AND PRACTICE,PLANNING,ORGANIZING,STAFFING,LEADING.