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Found 1 from your keywords: author="Rangkuti Freddy"
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Rangkuti Freddy

Membahas mengenai Analisis kepuasan pelanggan dan keunggulan kompetitif, Konsep kepuasan pelanggan di bidang jasa, Cara mengukur sikap dan perilaku konsumen , teknik mengukur kepuasan pelanggan, Marketing Relationship Strategy

Edition
-
ISBN/ISSN
979-22-0018-5
Collation
13 x 20 cm; 344 hlm; ilus;tabel
Series Title
-
Call Number
651.8